LONDON · AV SUPPORT
AV Support in London
*Same-day attendance depends on engineer availability.
AV support for London offices, campuses and venues: a 24/7 helpdesk, remote monitoring and on-site engineers to an SLA scoped to how much each room matters.
Trusted by leading UK organisations
AV support and maintenance in London
QUICK REFERENCE
Strive AV supports AV estates across London with local partner engineers: 24/7 remote helpdesk, monitoring and on-site attendance to an agreed SLA. ISO 27001, 9001 and 14001 certified. Fixed annual price after a free AV audit.
London AV estates rarely come from one installer. A floor fitted out by one integrator, a boardroom refreshed by another and Teams Rooms bought direct leave nobody accountable when a room fails before a client meeting. Strive AV supports estates it installed and estates it did not: we audit each room, build an asset register, take over monitoring and the helpdesk, and agree the response each room needs.
Response is scoped to business impact. A boardroom used for client pitches can have guaranteed 4-hour on-site attendance, while a huddle room sits on next-business-day cover, and pricing follows the SLA. The Queen Elizabeth II Centre in Westminster is a repeat London client: as well as supplying a mobile recording rack, Strive AV upgraded the Mountbatten event space with two 4K projectors, one running and one standing by as an automatic backup, so an event does not stop for a failed projector.
The London service follows the same design, hardware and pricing as our UK-wide offer: AV support and maintenance.
AT A GLANCE
- Local presence
- Local partner engineers
- On-site response
- 4 hours to next business day, by SLA
- Certifications
- ISO 27001 · 9001 · 14001
- Sector focus
- Corporate & Finance · Education · Retail & Hospitality · Healthcare & Public Sector
AV SUPPORT · WHAT’S INCLUDED
What a Strive AV support contract covers
Specified, supplied, installed and supported by one team.
24/7 remote helpdesk with every ticket logged and tracked to resolution
Proactive monitoring of Teams Rooms, displays, codecs and DSPs
On-site attendance to an agreed SLA, from next business day to 4 hours
Preventative maintenance visits, firmware and licence management
LONDON · LOCAL KNOW-HOW
What changes for AV support in London
Fixing a room is the easy part. Getting into the building and fixing it remotely first is what keeps London response times honest.
Remote first
Teams Rooms, displays, codecs and DSPs are monitored, and most faults are fixed remotely before anyone travels across London.
Building access on record
Access passes, inductions, permits and contacts for each site are held in the asset register, so an engineer is not held at security when they arrive.
Critical rooms and events
Boardrooms, client suites and event spaces can be put on the highest SLA tier, with preventative visits scheduled before the busiest periods.
Estates we did not install
Onboarding starts with an audit of every room, its hardware, firmware and licences, so faults are fixed against a known baseline.
LONDON AV SUPPORT · COSTS & TIMELINES
AV Support costs and timelines in London
Indicative annual costs for AV support in London. Strive AV provides a fixed price after a free AV audit.
PRICING
Typical London AV support costs
Support typically costs 8 to 15 per cent of the installed AV value a year, or roughly £150 to £600 per room per year depending on the SLA. A 10-room estate on a mid tier commonly runs £2,000 to £6,000 a year.
TIMELINE
Onboarding and response times
Onboarding an existing estate (audit, asset register, monitoring set-up) typically takes 2 to 4 weeks. Response times then follow the SLA: next business day for standard cover, 4 hours on site for critical rooms.
Pricing for London AV support, indicative ranges only. Final scope and price confirmed after a free London AV audit.
Since 1999
27 years delivering AV across the UK
WHY STRIVE AV
Why London teams choose us for AV support
London sits roughly 30 miles north of our East Grinstead base, typically 60 to 90 minutes by road depending on the M25 and the A23, which means engineers can be on a Square Mile or Victoria site the same morning without an overnight.
Local partner engineers in London
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Built for regulated sectors
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AV Support specialism
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End-to-end accountability
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LONDON · REPEAT CLIENT
Built so events keep running
FEATURED PROJECT
Queen Elizabeth II Centre, Westminster: Mountbatten Projector Upgrade
Two Panasonic 4K 15,000 lumen projectors for the Mountbatten event space, one running and one standing by as an automatic backup through a Kramer matrix, so a projector fault does not stop an event. Strive AV also supplied the venue's mobile recording rack.
Read full case study →OUR PROCESS
How we deliver AV support in London
Four steps from first call to fully-supported AV. Fixed price, no surprises.
Free AV audit
We visit your London site, audit every room's hardware, firmware and licences and note what matters most to the business.
SLA & fixed-price proposal
Response tiers agreed room by room, from next business day to 4-hour on-site attendance, with a fixed annual price.
Onboarding
Asset register, building access details, monitoring set-up and helpdesk hand-over, typically within 2 to 4 weeks.
Monitoring, helpdesk & visits
24/7 remote helpdesk, proactive monitoring, preventative maintenance visits and on-site engineers to the agreed SLA.
LOCAL COVERAGE
AV Support engineers on the ground in London
Our London partner engineers handle on-site attendance, preventative maintenance visits and warranty work across the area, backed by the 24/7 remote helpdesk.
Registered HQ: Unit 4C, Birches Industrial Estate, East Grinstead, RH19 1XZ
CLIENTS
What our clients say
I would recommend Strive AV. They've been great partners to work with. This was such a detailed project, it was never going to be easy. You need agility, you need flexibility, and in my dealings with the wider team at Strive, I've certainly felt they've been agile to our approach and flexible to our needs. We've been delighted with the support we've received.
Dylan Murray
Operations Director, Taxi House
I've had the pleasure of working with Strive AV on my last two projects, most recently The Eades in Walthamstow, and they've been fantastic from start to finish. Their technical expertise and project management ensured a seamless integration of a complex AV system into this premium development.
Richard Millman
Quantity Surveyor, The Eades, Walthamstow
I've worked with Strive AV in the past and they always manage to find a perfect solution. It was important for the AV to complement and seamlessly integrate with the meticulously designed office spaces, and ensure ease and supportive equipment was available throughout our premium offices.
Benjamin Willmore
CEO, YoooServ
CUSTOMER ROSTER
Trusted by 389+ London organisations
A selection of the London businesses, universities, NHS trusts and public-sector teams Strive AV works with.
Bloomberg
Corporate / Media
Eurostar International Ltd
Corporate / Commercial
Foster + Partners
Architecture
Goldsmiths University of London
Education
Imperial College London
Education
Innocent Ltd
Corporate / Commercial
Kings College London
Education
London School of Economics
Education
Ofcom
Government / Regulator
Royal College of Art
Education
Royal Marsden NHS Foundation Trust
Healthcare
Royal Opera House
Arts & Culture
Science Museum
Arts & Culture
University College London
Education
Wandsworth Council
Government
View all 389 London customers+
Including the 15 featured above, plus:
- 2000 Community Action Centre
- A N Contract Services
- ARK Atwood Prmary Academy
- ARK Franklin School
- ARK Schools
- ASM Technologies
- ASU London (Previously TEDI-London)
- Abingdon House - South Kensington
- Abingdon House School - Broadley Terrace Cavendish Education
- Accent Global Learning
- Ace Global Logistics Ltd
- Ada National College for Digital Skills
- Adamsrill Primary School
- Agilisys Ltd
- Albemarle School
- Alderbrook School
- Alexandra Junior School
- All Saints CofE Primary School Merton
- All Saints’ Church of England Primary School
- Alternative Commercial Finance Ltd
- Ark Byron Primary Academy
- Ark Franklin Primary Academy
- Ark Globe Academy
- Ark John Archer Primary Academy
- Aspect International Language Academies
- Athelney Primary School
- Axis Arbor Partners LLP
- Baden Powell Primary school
- Barlby Primary School
- Beatrix Potter Primary School
- Bellenden Primary School
- Belleville Wix Academy
- Belmont Mill Hill Preparatory School
- Belmont Primary School
- Benthal Primary School
- Bevington Primary School
- Bird In Bush Primary School
- Birkbeck University
- Bishop Gilpin Primary School
- Bishop Thomas Grant School
- Bousfield Primary School
- Brampton Manor Academy
- Brandlehow School
- British Film Institute Ltd
- British Medical Association
- Bromley Adult Education
- Buckthorn Partners LLP
- Burlington Danes Academy
- Burlington House School (Cavendish Education)
- Burnt Ash Methodist Church
- CASL Conduit Street (Leicester) Property Owner Ltd
- CASL Dart Square Property Owner Ltd
- CASL Edinburgh Property Owner Limited
- CASL Glasgow Property Owner Ltd
- CASL Stanley Place Property Owner Ltd
- CNG EDUCATION AND TRAVEL
- CORE Networx Limited
- CalfordSeaden LLP
- Camrose London Services Ltd
- Cardinal Pole Catholic School (RM)
- Cardinal Vaughan Memorial School
- Castlecombe Primary School & Nursery
- Cavendish Education
- Cavendish Learning (London) Ltd
- Cavendish Primary School
- Chelsea Academy
- Chelsea Open Air Nursery
- Chesterton Primary School
- Childeric Primary School
- China Mobile International (UK) Limited
- China Telecom (Europe) Ltd
- China Unicom (Europe) Operations Limited
- Chingford Academies Trust
- Chris Hallas
- Christchurch School
- Church House Westminster
- Churchfields Infant School
- Churchfields Junior School
- City Procurement Accounts Payable Team
- City Procurement Accts Payable Team
- City of London School For Girls
- Cityspace Management Limited
- Clapton Girls' Academy
- Clubclass London
- Coalville Primary School
- Community Health Partnership
- Compass Learning Partnership
- Conisborough College
- Copthall School
- Coventry University London Campus
- Cushman & Wakefield
- DMG Office Supplies Ltd
- Data Centre Professionals Ltd
- David Balazs
- Day2 Interiors Ltd
- De Lucy Primary School
- Deptford Park Primary School
- Dogs Trust
- Downsview Primary School
- Dulwich Prep London
- Dundonald Primary School
- Dunraven School
- E-Act Academy
- Ealing Council
- Earlsfield Primary School
- Eastlea Community School
- Edgility Limited
- Eldonhall Properties Ltd
- Elm Court School
- Eltham College
- Eltham Hill School
- Elthorne Park High School
- Energy Marketing Group Ltd
- Equifax
- European Environmental Monitoring and Consultancy (EEMC) Ltd
- Everything ICT - WCL (UK) Ltd
- Fashion Retail Academy
- Fircroft Primary School
- Firs Farm Primary School
- Franciscan Primary School
- Fresh Property Group Limited
- Fulham Cross Academy
- Future Academies
- GEM & Co Financial Services Ltd
- Gainsborough Primary School
- Garfield Primary School
- Generation Estates
- Genisys Enterprise
- George Green's School
- Glendower Prep School
- Global Academic Holdings Ltd
- Gordom Ltd
- Granard Primary School
- Grange Park Prep School
- Green and Fortune Limited
- Greenmead Primary School
- Grey Coat Hospital CE Comprehensive School for Girls
- Griffin Primary School
- Grinling Gibbons Primary School
- Gunnersbury Park and Museum
- HG Construction
- Haberdashers Aske's Federation
- Haileybury Youth Centre
- Harris Academy - Battersea
- Harris Academy St John's Wood
- Harris Academy St. John's Wood
- Harris Primary Academy Crystal Palace
- Hawkesdown House School
- Heathside Preparatory School
- Highlands School
- Hillbrook School
- Holbeach Primary School
- Hollymount School
- Holy Cross Catholic Primary School - Fulham
- Holy Ghost Primary School
- Holy Spirit Catholic Primary School
- Holy Trinity C of E Primary School
- Holy Trinity Primary School
- Homerton University Hospital
- Honeywell Infant & Junior Schools
- Honourable Artillery Company
- Hope Church - Islington
- Hornsby House School
- Hotham Primary School
- Hydrogen International Limited
- Ickburgh Special School
- Imperial Health Charity
- JP Creative Ltd
- Jewish Care
- Jigsaw Projects Ltd
- John Burns Primary School
- John Roan School
- Joseph Hood School
- Judith Kerr Primary School
- Julians Primary School
- Kensington Prep School
- Khaosoi London Limited
- Kingsdale Foundation School
- La Sainte Union Catholic School
- Landsea Tech Ltd
- Latymer Upper School
- Leading Learning Trust
- Lecole Des Petits - Fulham
- Lehvoss UK Ltd
- Lendlease Construction Ltd
- Lewisham Council - Civic Suite
- Links Primary School
- London Borough of Hackney
- London Borough of Tower Hamlets
- London Metropolitan University
- London School of Hygiene & Tropical Medicine
- London Screen Academy
- Long Harbour Ltd
- Lucas Vale Primary School
- Making Technology Simple 1st IT
- Marlborough Primary School
- Mason and Fifth Westbourne Park Ltd
- Maxxia Limited
- Mayflower Primary School
- Merton Abbey Primary school
- Merton Park Primary School
- Mews Systems
- Mill Hill County High School
- Mill Hill Grimsdell Independent Schools
- Minerva Academy
- Momentum Activating Demand Ltd
- Mossbourne Primary Community Academy
- Mossbourne Riverside Academy
- Mulgrave Primary School
- Myatt Garden Primary School
- NW Media Publishing UK Ltd
- National Army Museum
- New City College
- Newable Digital Limited
- Newhaven School
- Noel Park Day Care Centre
- Norland Place School
- Normanhurst School
- North Star Community Trust
- Northumberland Park School
- Olga Primary School
- Optimizely
- Our Lady of Lourdes RC Primary School
- Oval Venues Limited
- PRI Association
- Paddock School Primary
- Paddock Secondary School
- Park Walk Primary School
- Pelham Primary School
- Penwortham Primary School
- Poplar Primary School
- Portman Tech Solutions Limited
- Priory Academy - ARK Schools
- Providence LINC United Services (PLUS)
- Purify Technology Ltd
- Queen Elizabeth II Centre
- Rainbow Smiles Ltd
- Rathfern Primary School
- Ravenscroft Primary School
- Redriff Primary School
- Ricards Lodge High School
- Riversdale Primary School
- Roehampton Church School
- Rokeby School
- Ronald Ross Primary School
- Royal College of General Practitioners
- Royal Docks Academy
- Royal Society of Medicine
- Russian Language in London Ltd
- Rutlish School
- SAE Media Group
- Sacred Heart Catholic Primary School
- Sacred Heart High School
- Sacred Heart RC Primary School
- Salisbury Primary School
- Sandhurst Primary School
- Servite RC Primary School
- Shaftesbury Park Primary School
- Shaftsbury Park Primary School - DO NOT USE
- Sheringdale Primary School
- Simon Marks Jewish Primary School
- Sir Francis Drake Primary
- Smallwood Primary School
- Snaresbrook Prep School
- Snowsfields Primary School
- South Grove Primary School
- South Harringay Infants School
- South Harringay Junior School
- South Kensington Estates
- South Thames College Wandsworth
- Southbank International School
- Southmead Primary School
- Southwark Council
- Southwark Diocesan Board of Education
- Sovereign Land (Management) Ltd
- Springfield University Hospital
- St Andrews Catholic Primary School
- St Anne's Church of England School
- St Anselm Property Management Ltd
- St Anselm’s Catholic Primary School
- St Barnabas Primary School
- St Bonaventure's RC Secondary School
- St Cuthberts with St Matthius Primary School
- St Dunstans Education Group
- St Faiths CoE School
- St George's C Of E Primary School
- St Ignatius Catholic Primary School
- St James Girls' School
- St James Senior Girls School
- St James the Great
- St John & St James Primary School
- St John Fisher School
- St John of Jerusalem Primary School
- St John's Church
- St Joseph's Catholic Primary School
- St Josephs Catholic Primary & Nursery School
- St Josephs Primary School
- St Mary Magdalene Academy
- St Mary Magdalene C of E School
- St Mary Magdalene CoE Blackheath Campus
- St Mary Magdalene Woolwich
- St Mary's Catholic Primary School West London
- St Mary's Priory Catholic Infant & Junior Federation
- St Mary's Roman Catholic Primary School
- St Mary's School
- St Mary´s Catholic Primary School
- St Matthew Academy
- St Matthews Primary School
- St Michaels C of E School
- St Michaels CE Primary School
- St Paul's Catholic Primary School
- St Stephen's Church of England Primary School
- St Thomas More Language College
- St Thomas the Apostle College
- St Thomas’ CE Primary School
- Star Primary School
- Stonebridge Primary School
- Swaffield School
- Sydenham School
- TBAP Multi-Trust Academy
- Tech UK
- The Alton School
- The Charterhouse
- The Church of England Services
- The Dalgarno Trust
- The Evelina Hospital School
- The Grange Primary School
- The Halley Academy
- The Harrodian School
- The Holmewood School - East End (Cavendish Education)
- The Holmewood School Lower School (Cavendish Education)
- The Holmewood School Upper School (Cavendish Education)
- The Japanese School Ltd
- The King Alfred School
- The Natural History Museum
- The Oratory RC Primary School
- The Priory Church of England Primary School
- The Redbridge Drama Centre
- The Royal College of Pathologists
- The Royal Household
- The Willow Nursery
- Thorntree Primary School
- Tooting Primary School
- Trailfinders Ltd
- Trinity Laban
- Trinity St Mary's CE Primary School
- Unihead Limited
- University of East London
- University of Greenwich
- University of the Arts London
- Up - Unlocking Potential
- Ursuline Preparatory School
- Venture Three Limited
- Victoria Drive Pupil Referral Unit
- Virgo Fidelis Convent School
- Walworth Academy
- Wandsworth Professional Development Centre
- Wanstead Church School
- Wanstead High School
- Wapping High School
- Waterside Academy
- Waterside Primary School
- Way of Life Management Ltd
- West Hill Childrens Centre
- West London College
- Westbridge Academy
- Westdale Junior School
- Westminster City School
- William Morris House
- Willowfield School
- Wimbledon Chase Primary School
- Woodmansterne Primary School
- Young Women's Hub Ltd
- du Boulay Projects Ltd
Customer relationships shown with permission per our terms and conditions. Project specifics shared on request under NDA.
BUYER GUIDE
How to choose an AV support provider in London
Eight criteria most procurement and facilities leads use when shortlisting AV partners for AV support. Strive AV passes all eight.
Local partner engineers
A London-area engineer can usually reach site the same day. A supplier driving from a distant base cannot.
Strive AV: Partner engineers based in London
Independent ISO certifications
ISO 27001 (info security), 9001 (quality) and 14001 (environmental) are the minimum bar for any regulated-sector buyer.
Strive AV: Certified to ISO 27001, 9001, 14001 and 45001
Public-sector framework supplier
Crown Commercial Service supplier status removes the procurement risk for public-sector buyers and works for many corporate buyers too.
Strive AV: Crown Commercial Service supplier
AVIXA member
AVIXA is the global trade body for AV integration. Membership signals adherence to standards procurement teams can verify independently.
Strive AV: AVIXA member since founding (1999)
AV Support specialism
Look for an integrator with documented AV support deployments at the scale you're commissioning, not generic AV experience repackaged.
Strive AV: Documented AV support case studies, certified hardware partner
Fixed-price quoting after a free survey
Anything else is a budget-creep risk. The site survey, design and fixed quote should be at no charge.
Strive AV: Free London site survey, fixed-price proposal
Ongoing SLA-backed support
AV is a multi-year commitment. Confirm 24/7 helpdesk, remote monitoring and on-site response SLAs are in scope, not a separate vendor.
Strive AV: 24/7 manned helpdesk, on-site engineers
27 years of trading history
Founded 1999. Long-trading suppliers carry installation backlogs and warranty obligations honoured across that time, which short-trading suppliers cannot.
Strive AV: Founded 1999, East Grinstead
London AV Support FAQs
Will you support AV in our London office that another company installed?
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What on-site response times can you offer in London?
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What happens on a preventative maintenance visit?
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Does Strive AV provide AV support and maintenance in London?
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How much does AV support cost in London?
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How long does it take to put a London AV estate under support?
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What does a Strive AV support contract cover?
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Which sectors do you support AV for in London?
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How do you cover London from your East Grinstead office?
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BOOK A FREE LONDON SITE SURVEY
Tell us about your London AV support project
Our London-based engineers will visit your site, audit the existing AV and send a fixed-price AV support proposal. Free, no obligation, no scope creep.
MORE IN LONDON
Other AV services in London
Strive AV designs and installs the full AV stack across London.
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Hybrid-ready boardrooms, huddle spaces and conference rooms with one-touch start, certified video and audio you can rely on.
Learn more →Microsoft Teams Rooms in London
Fully-certified Microsoft Teams Rooms with Signature, Pro and Front Row layouts, deployed and supported by a Microsoft Solutions Partner.
Learn more →Digital Signage in London
Dynamic displays for wayfinding, brand messaging, internal comms and customer engagement, managed centrally and scaled flexibly.
Learn more →Video Walls in London
Stunning LED and LCD video walls for receptions, control rooms, retail and event spaces, designed to command attention and deliver impact.
Learn more →Audio Systems in London
Professional audio for venues, lecture theatres, atria, hospitality and worship, engineered for clarity, intelligibility and reliability.
Learn more →Sound Masking in London
Networked sound masking for open-plan floors, meeting rooms and confidential spaces, calibrated zone by zone for speech privacy.
Learn more →Video Conferencing in London
Video conferencing for huddle rooms, meeting rooms and boardrooms on Microsoft Teams, Zoom, Google Meet or Cisco Webex, with certified hardware and one-touch join.
Learn more →Interactive Displays in London
Interactive flat panels for classrooms, meeting rooms and training spaces, from Promethean, BenQ and Clevertouch, mounted, connected and handed over ready to teach or present.
Learn more →Trusted AV Partner to Leading Organisations
Start your London AV support project
Our London partner engineers are ready to visit your site, audit what's there and send a fixed-price AV support proposal. No charge, no obligation.
Phone
+44 1423 226 638
