How much does sound masking cost in the UK?

Sound masking costs around £18 to £32 per square metre of open-plan floor installed in the UK, so a typical 1,000 m2 floor lands at £20,000 to £30,000 including design, emitters, zone controller and DSP, cabling, calibration and commissioning. Smaller deployments sit at the top of the per-metre band because the controller and commissioning are fixed costs; full-building rollouts sit at the bottom.
From the floor. The number that surprises clients is how small a share of the budget the emitters are. The rest is night-shift labour above the ceiling grid, the cable runs back to the controller and two evenings of an engineer walking the floor with a sound level meter. Cut the commissioning and you have bought an expensive hum. (David Corker, Technical Sales Director)
Sound masking cost by floor size
| Area treated | Typical installed cost (UK) | Per m2 | What it covers |
|---|---|---|---|
| Single private office or meeting room | £500 to £2,000 per room | n/a | 1 to 4 emitters on a small controller or an existing zone, tuned for speech privacy at the door |
| 500 m2 open-plan floor | £14,000 to £16,000 | £28 to £32 | Emitters on a 3 to 5 m grid, zone controller and DSP, cabling, commissioning |
| 1,000 m2 floor | £20,000 to £30,000 | £20 to £30 | As above, two to four zones, two to four working nights on site |
| 2,000 m2 floor or two floors | £36,000 to £48,000 | £18 to £24 | Volume pricing on emitters and cable, shared controller, phased night work |
Quotes usually show commissioning and tuning as a separate line, typically £1,000 to £2,500 per floor, and the floor figures above include it. It is the part that decides whether the system is noticed: each zone is measured at ear height on a grid and tuned to within plus or minus 2 dBA of the design spectrum, which is why a sound masking system is priced after a site visit or floor-plan review rather than from a square-metre rate alone.
What drives the price
- Ceiling type. An accessible suspended grid is the cheapest to work in. Exposed soffits need direct-field emitters (or directional K-Array units) on visible mounts, plus access equipment, which pushes a floor towards the top of the band.
- Plenum versus direct-field emitters. Older indirect systems fire into the ceiling void and need more units to even out; direct-field emitters face down from the tile and cover more reliably per unit.
- Networked versus analogue. Networked platforms (Biamp Cambridge QtPro, Logison AC-S) cost more per emitter but self-monitor, zone from software and re-tune after an office reconfiguration without re-cabling.
- Integration with paging or background music. Running announcements or music through the same emitters adds inputs and DSP but saves a second speaker system across the floor.
- Zoning granularity. Per-team zones with different levels for a boardroom, open plan and breakout cost more in controller channels than a whole-floor setting.
Sound masking is usually specified alongside the rest of the office audio system on a fit-out, where it shares containment and DSP with paging, which brings the per-metre rate down.
Quick reference: around £18-£32 per m2 installed; 500 m2 floor £14k-£16k, 1,000 m2 £20k-£30k, 2,000 m2 £36k-£48k; single office or meeting room £500-£2,000; commissioning typically £1k-£2.5k per floor, shown separately.
Related solution: Commercial audio systems.
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