Digital signage

What is hospitality digital signage?

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Hospitality digital signage is a network of commercial-grade screens deployed across hotels, resorts, restaurants and conference venues for guest information, wayfinding, event boards, in-room content and food and beverage menus. It differs from retail or corporate signage in that the audience is paying guests, the content is often integrated with the property management system (PMS), and the operational tempo runs 24/7 with overnight content rotation.

Typical placements on a UK 4-star hotel:

  • Lobby and reception: 55" to 75" landscape welcome screens; sometimes a video wall behind the desk for brand or destination content
  • Lift lobbies and corridors: 32" to 43" portrait for daily events, weather, F&B promos
  • Conference and event boards: 43" to 55" portrait outside meeting rooms, integrated with the booking system to show today's events
  • Bar and restaurant: menu boards, allergen info, F&B promos, sports content during fixtures
  • Spa and gym: class timetables, treatment menus, daily schedules
  • In-room: though this is typically Pro:Idiom-encrypted hospitality TVs (LG Pro:Centric, Samsung LYNK REACH) on the IPTV system, not the main signage network

The CMS shortlist for hospitality usually includes ScreenCloud, Spectrio, Mvix, Navori and Samsung MagicInfo, often integrated with Opera PMS or Mews for event board automation (the screen outside Conference Room 3 shows today's bookings without a human re-typing them), and with the venue's booking engine for in-lobby promotion of available rooms or packages.

Cost on a UK digital signage project for a typical 80 to 150-room hotel runs £15,000 to £40,000 all-in for 12 to 25 screens covering lobby, corridors, conference and F&B, plus £300 to £800 a month in CMS and PMS integration costs. Resorts and large convention venues can scale to £100k+.

The detail most hotel briefs miss is content ownership. The marketing manager wants brand content; F&B wants menu changes; events wants today's bookings; engineering wants emergency override. The CMS needs role-based permissions so each function updates their lane without stepping on the others.

Quick reference: networked screens covering lobby video walls, in-room IPTV, restaurant menu boards, conference and event boards, and wayfinding; PMS integration (Opera, Mews) is a key consideration so event boards update automatically.

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