University of Southampton – Bringing The John Hansard Gallery to Life
Seamless digital signage videowall delivers information and wayfinding for visitors while opening new possibilities for digital artwork display
Project Overview
The John Hansard Gallery is a leading public art gallery and part of the University of Southampton. It recently moved into Studio 144, a purpose-built arts complex in the city centre that also houses theatre company NST and City Eye, which supports film culture in the region.
The gallery hosts major exhibitions, opening with a retrospective by German artist Gerhard Richter, as well as free tours, educational events and community engagement programmes. The creation of a new home had been planned for some time, but the turnaround time between moving in and the high-profile opening event was only a matter of weeks.
Project Details
Students who wish to raise a query with staff now only need to select the query type and scan their ID badge (or enter their ID number and date of birth) for their query to be logged. A member of staff is notified and a numbered ticket is printed off – similar to that of some retail stores and fast-food restaurants.
The custom totems incorporate an ID badge scanner, ticket printer and a touch screen, providing an intuitive and efficient workflow that reduces queues and waiting times in the Student Centre lounge area.
Project Challenges
The challenge was to design a solution that was reliable, intuitive and scalable enough to be trusted by staff and students alike. Disruption and downtime also had to be minimal.
Key Requirements
- •Replace 8 computer setup with streamlined solution
- •Reliable and intuitive for diverse international student body
- •Minimal disruption during installation
- •Scalable for future growth
The Solution
Unicol Obelisk System
Chosen for its ease, simplicity and customisation. Central H frame design with neat cable management and swappable covers.
ID Badge Integration
QR scanner and ticket printer for seamless query logging and automated staff notification system.
NEC V404-T Screens
Three totem kiosks with high-quality touch screens for easy interaction and clear visual display.
Equipment Installed
Project Outcome
Improved User Experience
- Easily recognisable 'go-to' display that instantly encourages interaction
- Simple badge scanning and ticketing system
- Fast process with easy totem location
Operational Benefits
- Reduced staff required in lounge area
- Positive feedback from both students and staff
- Digitised process streamlines workflow
- Future-proof scalable solution
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