Queen Elizabeth II Centre – Mobile Recording Rack
Custom mobile recording rack delivers 8 channels of simultaneous full HD recording for London's premier conference and exhibition centre
AV Refresh
The Queen Elizabeth II Centre is the largest dedicated conference, events and exhibition space in central London. Located in Westminster, it hosts more than 400 high-profile conferences, conventions, exhibitions, awards ceremonies and corporate events each year.
The centre recognised a need for an updated mobile recording rack. The current system was becoming less reliable as it aged, so Bruno Siu, Head of Data & Video, QEII Live at the Queen Elizabeth II Centre, set about building a new system from the ground up in collaboration with Strive AV.
Project Details
Students who wish to raise a query with staff now only need to select the query type and scan their ID badge (or enter their ID number and date of birth) for their query to be logged. A member of staff is notified and a numbered ticket is printed off – similar to that of some retail stores and fast-food restaurants.
The custom totems incorporate an ID badge scanner, ticket printer and a touch screen, providing an intuitive and efficient workflow that reduces queues and waiting times in the Student Centre lounge area.
Project Challenges
The challenge was to design a solution that was reliable, intuitive and scalable enough to be trusted by staff and students alike. Disruption and downtime also had to be minimal.
Key Requirements
- •Replace 8 computer setup with streamlined solution
- •Reliable and intuitive for diverse international student body
- •Minimal disruption during installation
- •Scalable for future growth
The Solution
Unicol Obelisk System
Chosen for its ease, simplicity and customisation. Central H frame design with neat cable management and swappable covers.
ID Badge Integration
QR scanner and ticket printer for seamless query logging and automated staff notification system.
NEC V404-T Screens
Three totem kiosks with high-quality touch screens for easy interaction and clear visual display.
Equipment Installed
Project Outcome
Improved User Experience
- Easily recognisable 'go-to' display that instantly encourages interaction
- Simple badge scanning and ticketing system
- Fast process with easy totem location
Operational Benefits
- Reduced staff required in lounge area
- Positive feedback from both students and staff
- Digitised process streamlines workflow
- Future-proof scalable solution
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